Last week all of the servers were upgraded to cPanel11 – There have been NOTHING but issues popping up ever since. My Inbox is full if people who lost email, can’t log in with user/pass issues, lost files and other crap that they probably don’t ever need anyway considering it’s not even site based files, it’s stat based ones. However – they’re still PAYING clients so it’s good to know where exactly everything is. He fucked something up on one of the servers so everyone was running off backups and now the main server that houses all of my personal/business websites is having email issues. I don’t even know if anyone is getting emails from @agn-solutions.net based addresses, this is only for the past week – nothing before then everything was 100%.
So instead of getting any real work done today I have to move address books around and get in touch with people. Thanks to him doing something I requested he WAITED on, I’m now at risk for losing many paying clients. Three for sure have emailed me (which I received) I just don’t know if they actually got anything in return.
On top of that I’m dealing with these bull shit “You Suck” emails from people who still don’t know how to read. How can someone have ‘shitty service‘ if it’s the non-paying–resource-eating user who doesn’t know how to get in touch with someone? Get over yourselves, morons.
Since she can’t read email and I know her trusty side kick has nothing better to do. I’ll leave a personal message here. Her files will be backed up in an oh-so-nifty ZIP and then she’ll be completely removed from the server, this includes all of the domains that she does nothing with. And considering she isn’t a paying client, I don’t even have to save THOSE files, so consider this me being nice.
What this person claims is that she lost her password, I’m sure she’s failed to mention the fact that it’s been changed for her over six times during the course of hosting her. I’m sure if she thought long and hard she could figure it out since apparently she doesn’t know how to read emails (that according to me – were actually read thanks to a trusty thing named a ticket)¬† The password was listed in two of them.
: head desk :
More crap to do, another freaking 10 hours left in the day.
I’ve uh had my whole site suspended and I hope it’s due to this since I haven’t gotten any warning or anything of it. I’m not a paying customer but I’m going to have to go elsewhere because my site can’t be down. I’m going to lose out on a $200.00 payment today because of this.