Your service sucks!
Baby and I decided to go to dinner last night. I was in the mood to go to Applebee’s because of my addiction to their Three Cheese Chicken Penne, he’s also a sucker for their Buffalo Wings but he had another place in mind. The service there isn’t that great either.
He’s been pretty stressed out with things going on around the house, work and just other factors of life, in general. So to keep him happy we went to Ruby Tuesday. He was in the mood for their Colossal Cheeseburger and I guess putting that much food in your stomach is an instant stress reliever because you’re too busy being full to really think about what’s going on.
Normally when we go to Ruby’s we wind up with the WORST waitress in the world, the same goes for Applebee’s but since we like the food we don’t really care too much about it – we just wind up not tipping her the typical 15%. Knowing that there’s no real ‘skill’ to being the perfect server you’d think that it would be easier to get the hang of your job. You have to be polite, no matter who you’re dealing with, you need to balance a tray, make sure that everyone is taken care of and not leave the restaurant for 20 minutes to have a smoke break when someone asks for the check.
Knowing that there’s a clown college, you have to wonder if there’s a course out there to help you become a better server. Little did I know that there actually IS something to help. There’s a waiter training DVD, I know — I was shocked myself! Now that I’ve FOUND this DVD I want to send an email to every manager of every eatery around the world.
You spend your time with John, the bad server and Jane, the perfect server. It teaches servers about body language, table side manors, alcohol service, food safety and even accidents. They’re taught out to handle situations with poise and class, no matter how bad the situation. Once the student has finished the course they are issued a certificate showing they completed the course. This program isn’t meant to replace current training programs. It’s meant to help the service staff to be the best they can possibly be.
I know that about 80% of the service staff out there are young adults looking to get into show business, or kids looking for extra money. I don’t know one person that would consider being a service staff member for the rest of their life. This DVD doesn’t base anything on age or gender. It doesn’t matter how old or young you are, it doesn’t matter where you work or even the ‘quality’ of the place you work at…it’s just meant to make you the best you can possibly be at your job.
After going through the site I found a few other DVD’s that are pretty interesting. There’s one called Rules of the Road DVD: Complete Interactive Driver’s Ed Program. It provides a clear illustration of the principles and concepts most important for any student. It’s loaded with interactive features and it’s hosted by teens so that the new driving students have someone to relate to. It’s about 105 minutes long and in both English and Spanish. It’s a critically acclaimed, award winning program with interactive quizzes, multi-angle 3D explanations, Road Sign Tests, 7 interactive lessons and even basic maintenance instructions – not a bad thing for upcoming drivers to check out.