Client Control
For quite some time now I’ve been interested in making my business a bit more interactive. I’ve worked with a company before that offers a web based survey solution for their clients. The clients can answer questions and the answers would then be polled through the survey for me to get some more input on where I’m going wrong, and what I’m doing right. A company named ISalient allows you to collect data from custom forms for information gathering, research and quantitative analysis.
I’ve worked with a free program named PHPSurveyor which can be found through cPanel’s Fantastico auto-install system and it really didn’t give me what I needed as far as connecting boss to employee with surveys. After poking around through the FAQ for ISalient, I’m confident that in the future, they’ll more than likely be the service to go through. It also doesn’t require me to install anything that I wouldn’t need on my server just for something that seems to be so small.
I currently have over 4,000 clients under my belt. This is a merge of domain and design based clients and I would personally like to create two separate databases for each of them. This way I can change the wording around on both to work for their respective categories. I thought of doing this for many years but never actually got around to it. Sure, I have the ability to submit a testimonial on both my design and hosting sites but since they aren’t a continuing database, it’d be nice to have something that kind of connects everything.
What I really think would be cool is if I had the ability to take both surveys and kind of merge them together with some kind of an overall rating of services. I know that I still have a lot to learn and I feel the best way to learn is through trial and error. I try to get myself on a schedule where I’m doing things in a timely manor but at the same time I’d like the ability to learn more about what I’m doing wrong, and especially on what I’m doing right so that profit margins can exceed the levels they’ve exceeded over the last few months. I’m sure over time I’ll be able to get everything accomplished, for now it’d just be a great idea to work with what I’ve got.